Hotel A Residence (Kuta, Indonesia)

Guests have reported enjoying whiling their time away at the rooftop terrace in this hotel while having breakfast during when they can savour views of the scenic surroundings including one of the world’s famous water park, Waterbom Bali. Further, the rooftop terrace offers a prime spot for guests to enjoy idyllic evenings under the stars.

The high professionalism shown by the reception as well as security staff has come across as this property’s trademark. Customer service is remarkable and staff members go out of their way to keep guests happy. Their friendly and polite nature also helps infuse a home-like ambience in the hotel.

Many guests who have stayed at this Bali property have liked the swathing tranquility of the location away from the bustle of the city. Further, they say the proximity of the renowned entertainment and shopping centre in Kuta is a big plus. The beaches, which are just a walking distance away, offer an array of interesting recreation activities for adults and the young alike.

Guests who booked this hotel knowing that they could go for a cooling and rejuvenating dip in the outdoor pool have expressed their disappointment after they found the rooftop pool to be too small and shallow for them to enjoy a pleasant swim. The pool's flaking tiles barely help assuage the situation.

Multiple guests have been frustrated by the patchy Wi-Fi in the rooms which forces them to use Wi-Fi the lobby which they note is stronger and more reliable.

Smelly drains and malodours in the bathrooms have rubbed many guests the wrong way. Additionally, reports of stains on bed linens is a pointer to lousy housekeeping.