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    Horizon Hotel (Kota Kinabalu, Malaysia)

    Horizon Hotel (Kota Kinabalu, Malaysia)

    About Horizon Hotel

    A central Kota Kinabalu property, Horizon Hotel Kota Kinabalu offers guests good access to the city’s ferry terminal and jetties as well as Suria Sabah and Centre Point Sabah shopping complexes. The modern units at £hotelname offer both city and sea views as well as an array of amenities, including plasma TVs, rain showers and Wi-Fi as well as complimentary yukatas and sarongs. Guests can enjoy the skyline of Kota Kinabalu and beyond from this hotel’s sixth floor swimming pool and sky spa. In addition to numerous meeting rooms and conference spaces, the property also offers concierge services and rental car assistance. Room service is available at this accommodation, but this property’s three on-site eateries – Deco Café & Grill, Pastria and The Asian Restaurant – offer an array of international, European and Far Eastern cuisine, respectively. The historic Atkinson Clock Tower, the island’s oldest building, is located approximately a ten-minute walk from this hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.2
    trivago Rating Index® based on 14625  reviews from:
    • Hotels.com(8.2/10)
    • LocationExcellent  9.1 / 10
    • RoomsVery good  8.0 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    Spacious, modern rooms, sea views

    In the overall sense, the accommodation on offer at this central Kota Kinabalu hotel received solid reviews. Many found their stays to be decidedly comfortable, with guests praising the overall modern ambience of their spacious rooms. True to its name, those staying on upper floors were pleased to find that this property offers panoramic views of the adjacent bay.

    positive:

    Good location, handy for sea and shopping

    This property was popular with guests because of its proximity to the city's numerous jetties and ferry terminal. In fact, for many, this accommodation proved to be a handy base from which to explore the multiple islands which comprise Sabah's Tunku Abdul Rahman National Park. For guests who preferred shopping to sailing, the property's proximity to several shopping malls provided easy access to retail therapy.

    positive:

    Accommodating staff, good shuttle service

    Guests report that they enjoyed a consistently good level of customer service here. In addition to being welcoming and accommodating to the needs of their guests, many also noted that they were responsive and reactive to any problems raised. Finally, in terms of amenities, this property's shuttle service was praised for its convenience.


    Negative Reviews

    negative:

    Housekeeping could be improved

    Housekeeping proved to be problematic here. Indeed, many guests reported less than clean rooms and dirty sheets as well as hair on pillows.

    negative:

    Loose wires and fixtures

    The overall finish of rooms left a lot to be desired. Loose wires, plugs, sockets and fittings were noted by a high number of guests.

    negative:

    Slow Wi-Fi and repetitive breakfast

    The Wi-Fi was one final point of contention, with numerous guests reporting that this service was intermittent at best. The breakfast selection here was also found to be repetitive.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. PC with internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Deck chairs
    17. Laundry service
    18. WiFi in public areas
    19. Room service
    20. Shoe cleaning
    21. Doctor on site
    22. Concierge
    23. Free WiFi (public areas)
    24. Pool
    25. Luggage storage
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Kids' pool
    30. Regular disinfection
    31. Safe distance
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    35. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    Sports facilities
    1. Fitness
    Wellness / Spa
    1. Hydrotherapy

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    Jalan Pantai, Locked Bag 2084,  88999,  Kota Kinabalu,  Malaysia
    Telephone: +60(88)518000 | Fax: +60(88)518111

    Frequently Asked Questions about Horizon Hotel

    • Is there a pool area at Horizon Hotel?

      Yes, Horizon Hotel offers 2 pool areas.

    • Are pets allowed at Horizon Hotel?

      No, Horizon Hotel doesn’t allow pets.

    • Is parking available at Horizon Hotel?

      Yes, Horizon Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Horizon Hotel?

      Check-in at Horizon Hotel is available from: . Check-out time is by .

    • Where is Horizon Hotel located?

      Horizon Hotel is located in Jalan Pantai, Locked Bag 2084, 88999, Kota Kinabalu, Malaysia.

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