Holiday Inn Santee, an IHG Hotel (Santee, USA)

Holiday Inn Santee benefits greatly from a caring and kind-hearted staff population, often doing its best to accommodate you regardless of what you need during your stay. Altering your booking or addressing issues with billing is always possible thanks to their attentive approach at the front desk area.

The guest areas are all spacious and relatively open in their design, allowing you freedom of movement and the ability to store all of your luggage and belongings without impeding anybody trying to navigate the room. This can be a true blessing after so long in a car or plane cabin.

The hallways, elevators, and pool sections are kept clean by the maintenance staff on a regular basis, giving Holiday Inn Santee a polished feeling. The amenities in these areas are also restocked with good frequency for your comfort.

The breakfast at Holiday Inn Santee comes with a price affixed, which wouldn't be as egregious if not for its relatively high cost. The breakfast itself is standard fare, consisting of some warm offerings alongside fruit and pastries, and you'd be better served dining elsewhere.

Despite the hotel's exterior appearance and commitment to staying hygienic, there are some telltale lapses in cleaning within the private guest areas. Cockroaches are present in numerous rooms, and some areas of the hotel have an odor to them, suggesting a lack of deep cleaning treatments for smoke or other contaminants.

The pool area fails to live up to its intended leisure value due to constant crowding and a lack of temperature control. The nearby hot tub area is also too congested for comfort, which makes relaxing by the pool far more difficult and noisy than it should be.