Positive Reviews
positive:
Tranquil and safe environment
One of the things you will surely love about this hotel is its quietness. The windows are double-glazed, and the walls are thick. The security team is also alert in dealing with loud guests. In addition, the surrounding area is safe enough for you to enjoy evening walks.
positive:
Well-equipped rooms ideal for traveling families
Both adults and kid like the amenities such as the adult pool, swing, kid's pool, a tennis court, and sauna. They are fully functional and well-kept by the diligent staff. Moreover, the rooms with small kitchens are great for those who want to prepare meals with their kids.
positive:
Stunning views of Lake George can be seen
Getting an upgrade will be worth it mainly due to better views of the majestic Lake George. You can head to the patio where there are cozy chairs and big umbrellas for maximum comfort. Furthermore, you can be more refreshed by the views form the pool where free snacks and drinks are served during the happy hour.
Negative Reviews
negative:
Delays at the front desk
There were times when guests had to wait up to 30 minutes because the room was not ready yet, and there were conflicts about the bills. However, the employees do their best so you won't be bored while waiting.
negative:
Insects are present in the rooms
You might find a trail of ants near the fridges or the desks. Thus, you are advised to put food inside the refrigerator. Moreover, you can call the staff upon seeing the ants so they can spray insect repellants.
negative:
Walls need some repainting
Some guests noted that the paint on the walls of the hallways starts to tear off. However, this is not a major issue since it does not have a big impact on your stay.