Holiday Inn Peterborough West, an IHG Hotel (Peterborough, United Kingdom)

Guests enjoy the peaceful country setting of the Holiday Inn Peterborough - West. The rooms are often described as "spotless", with comfortable furnishings and plenty of space, particularly in the Executive rooms.

Most guests give the front desk staff high marks for their friendly and professional customer service, noting that the check-in process is efficient, and that "nothing is too much trouble" for them. Compliments are also due to the chef; most guests thorou

Guests generally feel they receive good value for money at the Holiday Inn Peterborough - West because, in addition to the clean rooms and friendly staff, the hotel offers an above-average fitness centre, a nice heated pool with sauna and steam bath, and

Wi-Fi is free for members of the chain's loyalty program, and membership is free. However, several guests were disappointed in this policy. Others failed to connect, found it slow, or found the 12-hour voucher system unnecessarily complicated. Similarly,

While most guests were very pleased by the condition of their rooms, several also went on to note that the decor was a bit dated. A smaller group had housekeeping oversights to report.

While guests in the Executive rooms rave about the enormous beds, many of the rooms feature two twins, as the hotel has large conference facilities and caters to colleagues sharing rooms. Several guests found these to be too small or the mattresses too fi