Positive Reviews
positive:
Superb location
Many guests mention that various shopping and entertainment options are located in nearby Waterford Lakes Town Center, and note that the North Alafaya Trail, also close by, is a popular attraction frequented by college students. Others add that the property provides direct access via the State Road 408 to downtown Orlando, and love that Epcot Center and The Wizarding World of Harry Potter are easily reachable.
positive:
Charming and professional staff
Several guests appreciate the warm welcome at check-in, and note that the front desk staff is proficient with tour assistance. Others add that the concierge provides useful information about the local area, and love that the staff is eager to accommodate special requests for upgrades and changes in bookings.
positive:
Lively atmosphere in the common areas
Several guests comment that the lounge and pool area have a vibrant atmosphere, and appreciate that the property is a popular venue for visitors to the area. Others add that the lively crowds provide ample opportunities to mingle and make new friends.
Negative Reviews
negative:
Limited dining options
Some guests mention that there are minimal options for lunch and dinner, and note that room service is available for limited hours. Others add that there are no vending machines on-site, and dislike that the recommended restaurants are quite some distance from the property.
negative:
Noisy rooms
A handful of guests comment that the room walls are thin, and dislike that the noise from the hallways, adjoining rooms, and outside traffic is audible in the rooms. Others add that the air-conditioning units don’t work effectively, and there is considerable noise at night.
negative:
Internet connection is intermittent
Some guests mention that the Internet connection is slow and drops frequently. Others add that the router is often down, and dislike that there is no Wi-Fi access near the pool.