Positive Reviews
positive:
Great for Getting Out and About
Travelers find this hotel makes the perfect base for visiting the Pasig district's many attractions such as the EDSA Shrine, Ark Avilon Zoo, Teriyaki Boy Fun Ranch, Megamall, Greenhills Shopping Center and ADB Bank. Ortigas MRT Station, on Line 3, is a convenient 700 meters away.
positive:
Foodies Delight!
The breakfast sets at on-site Fab restaurant are popular with reviewers, as are the adventurous tapas and hors d'oeuvre dishes served at cosy Bar One. The hotel's room service team get top marks from guests, who rate the delicious piping-hot dishes brought swiftly by smiling staff.
positive:
Work it Off!
Sporty guests appreciate the hotel's excellent on-site fitness center. Well-equipped with the latest in fitness technology and with space for free-weights, the immaculately kept area is a huge hit with the health-conscious, who also appreciate the unlimited drinking water provided.
Negative Reviews
negative:
Clean, but Worn Out
Repeat comments suggest that some rooms and common areas within the high-rise would benefit from updating. Worn carpets, stains on walls, outmoded furniture and strong musty odours have disappointed some arriving with the highest of expectations, though the majority of reviews vouch for the hotel's high standards of cleanliness otherwise.
negative:
Perks at a Price
A significant number of travelers have complained about unexpected charges here. Some who reserve rooms with breakfast included wonder why they are later charged, while others have been stung for expensive minibar items not consumed. Services such as the airport shuttle and Wi-Fi are deemed to be over-priced by reviewers.
negative:
No Room at the Inn
Rooms at this popular place are occasionally overbooked, as some travel-weary guests have found out to their disappointment on arrival. Some have been told their reservation hadn't been received and have been further infuriated by the unfavorable walk-in rates then offered for a room. Bring your reservation number to avoid a scene.