Holiday Inn Houston-Webster, an IHG Hotel (Webster, USA)

The front desk staff made a good impression on many of the guests who stayed here. Some of the guests mentioned specific names of workers in their reviews but generally said everyone working behind the front desk were nice and accommodating.

Guests loved the spacious size of even the standard rooms in this property. They should be sufficient if you are staying with family members or just like to not feel cramped. Furthermore, the housekeepers here clearly care about their jobs. Guests thought the rooms were quite tidy.

When giving feedback, guests often mentioned that they would be sure to stay at this property the next time they found themselves needing to visit the area. Frequently, guests noted they had already been at the hotel for multiple visits and were usually highly satisfied.

Guests reported a very obvious musty odor that was present throughout the property and not just in their rooms. This bothered many guests, but some of them got used to the smell after a while. Most admitted it would not prevent them from staying again.

Some guests were disappointed that this hotel does not offer a complimentary breakfast. However, breakfast is available for a fee in the hotel's restaurant, so you won't be out of luck looking for a nearby place that serves breakfast.

Guests said this hotel is located behind several other businesses, and the turn to enter the hotel from the road is narrow and easy to miss. You may want to use a GPS device so you'll know when you're approaching the hotel.