Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel (Edmonton, Canada)

Several guests appreciate the fact that there is an on-site dining facility at this hotel catering for all meals of the day. Guests are also given the option of in-room dining by way of room service. The food from this service is of a good standard and guests have been satisfied.

Reviews often make mention of the peaceful environment that this hotel offers and guests appreciate that when staying at this hotel it isn't difficult to enjoy a quiet night sleep or a relaxing morning or afternoon due to the fantastic sound-proofing efforts of hotel management.

Guests enjoy not only free on-site parking but also the peace of mind knowing that their vehicles are safe when parked at this hotel. The parking area is patrolled by a security company overnight which is employed by this hotel which further adds to the overall safety of guests' vehicles.

Reviews indicate that not all guests have been happy with the price of staying at this hotel. Many reviews make mention of the services and location and feel as though it does not quite match up to the high price of this accommodation.

Reviews suggest that when it comes to places of interest within walking distance this hotel is not very convenient. The on-site restaurant is one of the only restaurants truly in walking distance and attractions are not close either. Guests have also not enjoyed that there are no sidewalks in this area.

Guests have often made mention of the below average customer service at this hotel. Staff members do not always deal with things in the best possible way and have often said to be rude and abrupt with guests.