About Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel
Holiday Inn West Edmonton is a three-star hotel situated less than four kilometers from the TELUS World of Science Edmonton and offers guests a pet-friendly environment where kids 19 and under stay free when with an adult.
Rooms are well-equipped with a work desk, a flat-screen TV and free Wi-Fi. Other features include coffee making facilities and a refrigerator. Suites further include a living area, a microwave and whirlpool tub.
Holiday Inn West Edmonton offers the convenience of free on-site parking as well as a 24-hour gym, indoor pool and whirlpool tub. Further features and services include a 24-hour business center.
Guests can enjoy on-site breakfast, lunch, and dinner at Ricky's All Day Grill or make use of room service to enjoy in-room dining.
The Mayfield Dinner Theatre for shows and concerts is close to this hotel as well as Rockin' Robyn's Diner and several shops at the West Edmonton Mall.
Positive Reviews
positive:
Dining convenience
Several guests appreciate the fact that there is an on-site dining facility at this hotel catering for all meals of the day. Guests are also given the option of in-room dining by way of room service. The food from this service is of a good standard and guests have been satisfied.
positive:
The peaceful setting offered is appreciated
Reviews often make mention of the peaceful environment that this hotel offers and guests appreciate that when staying at this hotel it isn't difficult to enjoy a quiet night sleep or a relaxing morning or afternoon due to the fantastic sound-proofing efforts of hotel management.
positive:
Convenient, safe and free parking
Guests enjoy not only free on-site parking but also the peace of mind knowing that their vehicles are safe when parked at this hotel. The parking area is patrolled by a security company overnight which is employed by this hotel which further adds to the overall safety of guests' vehicles.
Negative Reviews
negative:
For what is offered, it is not the most affordable
Reviews indicate that not all guests have been happy with the price of staying at this hotel. Many reviews make mention of the services and location and feel as though it does not quite match up to the high price of this accommodation.
negative:
Not the best location possible
Reviews suggest that when it comes to places of interest within walking distance this hotel is not very convenient. The on-site restaurant is one of the only restaurants truly in walking distance and attractions are not close either. Guests have also not enjoyed that there are no sidewalks in this area.
negative:
Several issues with customer service levels
Guests have often made mention of the below average customer service at this hotel. Staff members do not always deal with things in the best possible way and have often said to be rude and abrupt with guests.