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    Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel (Edmonton, Canada)

    Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel (Edmonton, Canada)

    About Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel

    Holiday Inn West Edmonton is a three-star hotel situated less than four kilometers from the TELUS World of Science Edmonton and offers guests a pet-friendly environment where kids 19 and under stay free when with an adult. Rooms are well-equipped with a work desk, a flat-screen TV and free Wi-Fi. Other features include coffee making facilities and a refrigerator. Suites further include a living area, a microwave and whirlpool tub. Holiday Inn West Edmonton offers the convenience of free on-site parking as well as a 24-hour gym, indoor pool and whirlpool tub. Further features and services include a 24-hour business center. Guests can enjoy on-site breakfast, lunch, and dinner at Ricky's All Day Grill or make use of room service to enjoy in-room dining. The Mayfield Dinner Theatre for shows and concerts is close to this hotel as well as Rockin' Robyn's Diner and several shops at the West Edmonton Mall.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pets
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.5
    trivago Rating Index® based on 4731  reviews from:
    • Hotels.com(8.8/10)
    • LocationVery good  8.3 / 10
    • RoomsVery good  8.2 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Dining convenience

    Several guests appreciate the fact that there is an on-site dining facility at this hotel catering for all meals of the day. Guests are also given the option of in-room dining by way of room service. The food from this service is of a good standard and guests have been satisfied.

    positive:

    The peaceful setting offered is appreciated

    Reviews often make mention of the peaceful environment that this hotel offers and guests appreciate that when staying at this hotel it isn't difficult to enjoy a quiet night sleep or a relaxing morning or afternoon due to the fantastic sound-proofing efforts of hotel management.

    positive:

    Convenient, safe and free parking

    Guests enjoy not only free on-site parking but also the peace of mind knowing that their vehicles are safe when parked at this hotel. The parking area is patrolled by a security company overnight which is employed by this hotel which further adds to the overall safety of guests' vehicles.


    Negative Reviews

    negative:

    For what is offered, it is not the most affordable

    Reviews indicate that not all guests have been happy with the price of staying at this hotel. Many reviews make mention of the services and location and feel as though it does not quite match up to the high price of this accommodation.

    negative:

    Not the best location possible

    Reviews suggest that when it comes to places of interest within walking distance this hotel is not very convenient. The on-site restaurant is one of the only restaurants truly in walking distance and attractions are not close either. Guests have also not enjoyed that there are no sidewalks in this area.

    negative:

    Several issues with customer service levels

    Guests have often made mention of the below average customer service at this hotel. Staff members do not always deal with things in the best possible way and have often said to be rude and abrupt with guests.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Pets allowed
    7. Convenience store
    8. Non-smoking rooms
    9. Restaurant
    10. Snack bar
    11. WiFi in public areas
    12. Room service
    13. Fax/Modem access
    14. Free WiFi (public areas)
    15. Housekeeping
    16. Free WiFi
    17. Breakfast
    18. Hand sanitizer provided
    19. Masks provided
    20. Safe distance
    21. Response protocol
    22. Online check-in/check-out
    23. New safety protocols
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Radio
    9. Desk
    10. Telephone
    11. Safe
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    11330 170th Street,  T5S 2X1,  Edmonton,  Canada
    Telephone: +1 7804443110 | Fax: +1 7804443188 | 

    Frequently Asked Questions about Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel

    • Is there a pool area at Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel?

      No, Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel?

      Yes, Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel?

      Yes, Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel?

      Check-in at Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel located?

      Holiday Inn Hotel & Suites-West Edmonton, an IHG Hotel is located in 11330 170th Street, T5S 2X1, Edmonton, Canada.

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