Holiday Inn Express Venice, an IHG Hotel (Venice, USA)

Guests are often impressed by the standard of customer service offered at the hotel, with even walk-in guests without reservations remarking that they were welcomed like one of the family. Throughout the duration of your stay, you'll find the staff is attentive and keen to ensure you enjoy your time at the hotel.

The rooms at the hotel seem quite old, but they clearly benefit from the attention of a thorough housekeeping team. Guests frequently comment that the accommodation is spotlessly clean. Plus, the selection of included amenities offers both comfort and convenience.

The rates at the Holiday Inn Express Venice are often described as appealing by guests. They certainly seem attractive considering the good standards you will enjoy here. Feedback also suggests that guests are pleased by the range of free perks - Wi-Fi, breakfast, parking, and newspapers are all on the house.

A number of guests mention that the air-conditioning units in the rooms are quite loud. Also, there doesn't appear to be an option to set a specific temperature. Instead, you'll be limited to on or off options.

A minor point perhaps, but some guests were a little disappointed by the age of the equipment in the fitness room. Some also describe the facility as quite small.

This hotel welcomes pets. While that is great for guests who wish to travel with dogs, it wasn't so great for guests who found themselves allocated a room next to a dog who had been left alone (and was yapping loudly to let everyone know). One guest also noticed urine on the floor.