Holiday Inn Express & Suites Santa Clara, an IHG Hotel (Santa Clara, USA)

Business travelers appreciate the hotel's location on the El Camino, easily accessible to Cupertino, Sunnyvale, the Santa Clara business district, and the airport. Leisure travelers appreciate the hotel's proximity to Santana Row and the Great America Amusement Park. All travelers like having a Target right next door, as well as lots of restaurants nearby.

The guest rooms are generally described as very clean, comfortable, and spacious. Tired travelers rate the beds as very cozy, and appreciate the choice of firm or soft pillows. Others are particularly happy to find usb charging points and electrical sockets in convenient places for their various devices. Guests often note that the Bay area is very expensive but this Holiday Inn location offers good value, especially on weekends.

The front desk staff have received many rave reviews for their knowledge of the area, and friendly customer service. Guests have also been pleasantly surprised by the variety of options at breakfast buffet, and love that fresh fruit is always available in the lobby.

Guests in rooms facing El Camino Real often find traffic noise to be an issue. Others have been kept up by noisy air conditioning, a humming fridge, or inconsiderate neighbors.

Parking is complimentary, but the lot seems to be a little small for the size of the property as guests arriving late in the evening struggle to get a space. Free street parking is available in the neighborhood.

A small number of guests have been inconvenienced by booking mix-ups, while others find the Wi-Fi to be unreliable.