Holiday Inn Express & Suites Rapid City, an IHG Hotel (Rapid City, USA)

Several guests mentioned that they enjoyed things like the pool and the breakfast buffet offered each morning. Others cited that they enjoyed the evening pancakes. So, although not a resort, many people did enjoy the small touches that made their stay special.

Vacationers mentioned that this hotel is ideally located. It's close to the tourist attractions but also to the natural resources in the area. So if you're looking for a hotel that's within driving distance of places like Mount Rushmore, which is about 40 minutes away, you'll be happy.

Guests mentioned that in addition to being clean, the rooms are also rather comfortable thanks to the soft pillows and bed. As for decor, if you're looking for something a bit more modern, a majority of guests mentioned you'll like this location.

Although the majority of guests had pleasant interactions with the staff and gave them high marks, some visitors claim that the front desk seems a bit disorganized. Others commented that they could be a bit friendlier. Again, most visitors enjoyed their service here.

Most guests didn't have an issue with sound, however, some visitors did. They claim they were able to hear people overhead as well as in the hallways. So just be advised that packing earplugs.

According to some guests the front desk staff moves a bit slowly. Others commented that housekeeping seems to be short staffed. When you put these two aspects together, guests mentioned that checking in can be a longer process than expected. The majority of guests, however, didn't have an issue.