Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel (Dallas, USA)

Guests make plenty of positive comments about the rooms at this hotel, often describing the accommodation as exceptionally clean with comfortable beds and impressive Wi-Fi. Rooms are also found to be sufficiently spacious and, despite the adjacent freeway, are quiet.

The free Express Start breakfast is deemed enjoyable by many guests. It appears that the food is good quality and is hot and tasty. Plus, guests mention that the coffee is good. Furthermore, the selection of available items seems to cater to most tastes. The breakfast staff is friendly.

Those guests who want to be nearer the downtown area may wish to choose another hotel. Otherwise, guests are appreciative of the easy access onto the freeway, along with the many shops and dining options in the immediate area. Many attractions are no more than 15 miles from the property.

While much of this hotel is found to be in excellent shape, guests do mention that they noticed some wear and tear. The issues are typically minor - such as a broken curtain rod or a stain in a shower -- but do detract from the overall appearance.

While guests agree that this hotel is spotlessly clean, there do appear to be some issues concerning other aspects of the maid service. Guests occasionally mention that housekeeping staff knock and enter rooms before check-out times. Plus, you may not receive sufficient towels and be forced to ask at the front desk for more.

Although the fitness room is available 24-hours a day, which was a plus point for many guests, it seems that you may find the provided equipment too limited. Also, the fitness room does not appear to benefit from daily cleaning.