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    Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel (Jacksonville, USA)

    Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel (Jacksonville, USA)

    About Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Gym

    Rating overview

    8.6
    trivago Rating Index® based on 3294  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.5 / 10
    • RoomsVery good  8.1 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    An excellent reception..

    The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests noting that they are welcomed warmly at any hour, and the staff ls happy to provide restaurant recommendations and directions. Guests also appreciate the coffee, cookies, and water always available in the lobby.

    positive:

    Close to shopping, dining, and golf..

    The hotel is conveniently located directly off I-295, and guests find it convenient for historic St. Augustine, St. John's Town Center, and TPC Sawgrass. There are also a number of restaurants and shops just across the parking lot, including a Publix.

    positive:

    Clean, comfortable, "like new" rooms..

    The Holiday Inn Express Jacksonville underwent a major interior renovation in 2013, and recent guests find the property still feels very "fresh." Guests generally describe the rooms and suites as very clean, modern, and spacious, with exceptionally comfortable beds and pillows. The mini fridges and microwaves are much appreciated practical touches. The gym is on the smaller side but reasonably well equipped, and the outdoor pool is well maintained.

    Negative Reviews

    negative:

    A few lukewarm reviews for breakfast..

    While many guests find something to like in the complimentary breakfast buffet, others describe the fare as "just average" and are turned off by the "powdered" eggs. Others wish for more variety in the "healthy" options.

    negative:

    Blink and you'll miss it..

    A few guests had trouble finding the hotel as it is behind the shopping center, which is more visible from the freeway, and it seems many GPS units struggle to provide precise directions within the sprawling parking lot.

    negative:

    To err is human..

    Though the staff have received many positive reviews, a few guests have received a disappointingly ineffective response to their maintenance, booking, or housekeeping issues.

    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Pets allowed
    9. Outdoor swimming pool
    10. Convenience store
    11. Conference rooms
    12. Non-smoking rooms
    13. 24-hour reception
    14. Deck chairs
    15. Towels at the pool
    16. Laundry service
    17. WiFi in public areas
    18. Fax/Modem access
    19. Free WiFi (public areas)
    20. Pool
    21. Luggage storage
    22. Daily housekeeping
    23. Housekeeping
    24. Free WiFi
    25. Breakfast
    26. Hand sanitizer provided
    27. Masks provided
    28. Safe distance
    29. Response protocol
    30. Online check-in/check-out
    31. New safety protocols
    32. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Radio
    9. Satellite TV
    10. Desk
    11. Telephone
    12. Cable TV
    13. WiFi
    14. Microwave
    15. Fridge
    16. Free WiFi (rooms)
    17. Coffee machine
    18. Flatscreen TV
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    11262 Old St. Augustine Road,  32257,  Jacksonville,  USA
    Telephone: +1(904)8999000 | Fax: +1(904)8999001

    Frequently Asked Questions about Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel

    • Is there a pool area at Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel?

      Yes, Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel offers 2 pool areas.

    • Are pets allowed at Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel?

      Yes, Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel?

      Yes, Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel?

      Check-in at Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel located?

      Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel is located in 11262 Old St. Augustine Road, 32257, Jacksonville, USA.

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