Positive Reviews
positive:
Excellent staff all round
One of the first things guests mentioned in their reviews was that they found the hotel’s staff to be a pleasure to deal with. They were said to offer a warm welcome, and have the sort of friendly but professional attitude that made them easy to approach with a question or concern.
positive:
Terrific breakfast
Though described as a standard continental breakfast, going on their reviews, guests clearly regarded it as much more than that term would imply. They felt that they had an excellent variety of foods to choose from and were easily able to construct a breakfast that really set them up for the day.
positive:
Early check-in
Although it can obviously never be guaranteed, a surprising number of guests reported that the hotel staff allowed them to check in earlier than the official check in time.
Negative Reviews
negative:
Noise from the highway
Guests found out that the very convenient location, near two major highways, did not come at no cost. Those in rooms facing the road said that they could hear the sound of cars and trucks passing by, which did become an issue for some at night.
negative:
Rooms could be a bit dark
Quite a number of guests mentioned that their room was a bit dark. It seems that some of the rooms look out onto a wall, and those meant that they were dark and had no view, causing some guests to opt to simply keep the curtains closed.
negative:
Problems with room allocations
A number of guests reported that they were not allocated the room type they had booked, and received conformation for. This was naturally upsetting, since they wondered what the point of the reservation was if the room was simply going to be allocated to someone else.