Holiday Inn Express St. Louis Central West End, an IHG Hotel (St Louis, USA)

Most guests have loved the location of this hotel. This property is located in St. Louis' Central West End and is just a short distance from the St. Louis Children's Hospital, the St. Louis Zoo, and Lambert-St. Louis International Airport. There are transport links nearby that provide access to downtown, as well.

Multiple guests have reported that the hotel's staff is very friendly. The positive interactions that guests have had with these staff members has increased their appreciation for the hotel as a whole and improved their stays at this property.

Numerous guests have appreciated the underground parking that is available at this hotel. This parking lot ensures that vehicles stay cool in the summer and avoid getting snowed on in the winter, which is something that guests have liked about this property.

There have been complaints about the size of the bathrooms at this property. Guests have said that the bathrooms are very small and cramped, so they don't leave a whole lot of room for getting ready in the morning. The showers are also quite small, making them difficult to enjoy.

Past guests have complained about a bad smell that is present in many of the rooms and the hallways. These guests believe that this smell comes through the vents and that it smells similar to sewage. Guests have been forced to change rooms because of this smell.

Guests have mentioned that the rooms are a little tired looking and could use a fresh coat of paint and some new furniture. The carpets in the hallways and rooms are also quite old and the hotel would be much better off if these were replaced.