Holiday Inn Express - Spring Hill FLORIDA, an IHG Hotel (Spring Hill, USA)

Many guests praise the front desk staff for their friendly, helpful, and efficient manner. The fresh coffee always available in the lobby is a welcoming touch and widely appreciated. The housekeeping and maintenance staff have also earned kudos, with guests often describing the rooms and grounds as very clean and well maintained.

The rooms are generally described as comfortable and spacious. Many guests also find the hotel is very quiet, even when it is fully booked, and those who enjoy a firmer mattress report a great night's rest. Travelers appreciate the day-to-day variety in the buffet breakfast as well.

Guests in town to see the mermaids at Weeki Wachee appreciate that the hotel is just five minutes down the road from the park. There are also several chain restaurants nearby, though guests find the front desk staff is happy to recommend the places "where the locals eat.".

Several guests have noted that the pool is unheated, and shaded from much of the hottest afternoon sun by the building's shadow. Some have also arrived to find it in need of greater maintenance; floating bugs are a frequently reported issue.

Though many guests describe the rooms as comfortable, few deny that the decor and furnishings are dated. Some have also reported leaking faucets and similar maintenance issues. The housekeeping also seems to be a little "hit and miss", with some guests reporting very clean rooms and others the opposite.

Though many guests recognize particular front desk staff members for their professionalism, some of their colleagues have received negative reviews for indifferent or even impolite responses to inquiries. The breakfast buffet receives fairly mixed reviews as well.