Positive Reviews
positive:
Roomy and well-appointed rooms
The rooms and suites at the Holiday Inn Express San Clemente Beach are said to offer a good standard of accommodation, with many guests describing them as clean and roomy. The selection of included amenities is also good. The microwave and mini-fridge add convenience and the Wi-Fi is reliable.
positive:
Personable and friendly staff
Guests are overwhelmingly positive about the staff at the hotel and they say the friendly service starts from the moment you arrive. Individual members of the staff are often singled out by name, but it's fair to say that you'll find every member of the team is helpful and hospitable.
positive:
Great value for your money
Reviews suggest that this hotel is a great choice for anyone who is seeking value for money during their trip. The rates are found to be reasonable, especially since they include a range of essential amenities. Breakfast, Internet access, and parking are all on the house.
Negative Reviews
negative:
Challenging location
While the building in which this hotel is housed is fairly impressive, its location beside the freeway is less appealing. A number of guests mention the lack of attractions and restaurants within walking distance and others were disappointed by how far away the hotel is from the beach.
negative:
Poorly positioned A/C units
Several guests mention that the air-conditioning units in the rooms were positioned so they blew cold air directly onto the bed. You may have to wrap up under your blankets or go without cool air during the night.
negative:
Some internal noise
Those guests who were allocated a room on anything other than the top floor often mention that the sound of footfall from above was quite excessive. It seems that internal soundproofing could be better, so light sleepers may want to insist on a top floor room.