Holiday Inn Express Richfield, an IHG Hotel (Richfield, USA)

Guests can't seem to rate the rooms at this hotel highly enough, often describing the accommodation as offering impressive levels of cleanliness and comfort. The included amenities, as well as the decor and furnishings, seem to be of a good standard. The quality of the provided toiletries also gets a fairly frequent mention.

The staff at this hotel are described as offering a warm and friendly greeting and an excellent standard of on-going service. The front desk team are on hand to answer guest's queries and provide local area information. Plus, guests comment that the housekeeping team keeps the rooms fresh and ensure items such as towels and coffee are kept in ready supply.

There are cheaper hotels in this area, but guests specifically mention that the rates here offer excellent value for money, considering the standard of the rooms, service, and facilities. Guests also appreciate not having to pay anything extra for parking, breakfast, and Wi-Fi Internet access.

Although many guests mention that even though they were allocated a room on the same side as the Interstate, they still found the rooms were quiet, a small number of guests felt different and complain about traffic noise. That said, it does appear that the hotel is sufficiently soundproofed, so you probably won't find that noise is a major problem.

A small number of guests were disappointed by the lack of a fan setting on the air-conditioning units, describing how they were unable to circulate the air and were, instead, forced to choose between feeling hot or cold.

Many guests enjoyed the free buffet breakfast served at the hotel and actually describe it as above average, but some guests report minor disappointment. Namely, that the selection of items does not vary from day to day and the pastries were a little dry as a result of being left uncovered.