Holiday Inn Express Mesa Verde-Cortez, an IHG Hotel (Cortez, USA)

Several guests mentioned that they enjoyed the fact that this hotel is near Mesa Verde National Park. Other travelers commented that you'll find other nearby amenities, some within walking distance, such as restaurants.

Guests mentioned that if they had any issues, the staff seems quite ready and able to tackle them in a reasonable and timely manner. So if you want superior customer service, a number of visitors say that you'll find that here.

Many of the guests remarked that the hotel is cleanly, but it's also well maintained. Very few people had issues of a mechanical nature within the rooms or on the grounds. Plus, the overwhelming majority mention how tidy all areas, including the guestrooms, are here.

Guests who stayed by noisy areas such as the ice machine or the pool area mentioned that sleeping could be an issue sometimes. Others commented they could hear their neighbors above them and on the sides. This is particularly true when the hotel is at or near capacity. Guests advise bringing some earplugs along just in case so you can attempt to get a good nights’ rest.

Some visitors remarked that they didn't care much for how the room is laid out. This was particularly true of the sink since it's outside of the bathroom area. For the most part though, visitors didn't have too many issues with the room design.

So far, no recent negative opinion has been expressed by guests about this hotel.