Holiday Inn Express Johnson City, an IHG Hotel (Johnson City, USA)

The rooms were found to be clean and comfortable by many guests who enjoyed their rooms. The basics were met nicely and the furnishings were also in good shape. The bathrooms were also found to be clean and working well.

Guests were happy that the breakfast was not the usual cold, continental fare of most hotels. They enjoyed having hot items such as eggs and bacon available in the buffet and the spacious dining area to sit. The breakfast is also included in the rate.

The staff in the hotel were thought to be friendly people who took care of their guests. If guests had questions or complaints they tried their best to rectify this. The check in was also done efficiently.

Guests who were looking forward to the indoor swimming pool were disappointed to find that the pool was not in good shape. They mention the pool needed a serious upkeep and that the water was near green. The hot tub was also found to have too much chemicals.

The Internet was found to have issues for guests who needed a reliable and quick connection. There were many times when it was slow and they would give up at times. The Wi-Fi should have been more reliable and quick for guests.

So far, no recent negative opinion has been expressed by guests about this hotel.