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    Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel (Saint Charles, USA)

    Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel (Saint Charles, USA)

    About Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel

    Located off Route 370, the Holiday Inn Express & Suites St Charles hotel lies within a ten-minute drive of the center of St. Charles and 35 minutes from downtown St. Louis. Facilities at the hotel include a business center and an indoor pool. Along with en-suite bathrooms and individual heating/cooling units, rooms feature desks, microwaves, mini-fridges, and coffee makers. Guests also benefit from cable TV and free Wi-Fi. Amenities available to guests include a fitness center, meeting space, coin laundry, and courier services. Additional conveniences include on-site ATM/Banking services, a front-desk safe, and free self-parking. A complimentary buffet breakfast is provided. Plus, there are barbecue grills available for guest use. Nearby dining spots include El Agave and Massa’s St. Charles. The Holiday Inn Express & Suites St Charles hotel is a 20-minute drive from Lambert-St.Louis International Airport and within 30 minutes of Saint Louis Zoo, The Gateway Arch, and the Butterfly House.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Gym

    Rating overview

    8.0
    trivago Rating Index® based on 3121  reviews from:
    • Hotels.com(8.2/10)
    • LocationExcellent  8.5 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    Clean and comfortable rooms

    Past guests have consistently found the accommodation here to be of a good standard, with many describing the rooms as clean and reasonably spacious. Guests tend to find the beds comfortable and mention that the selection of included amenities adds convenience to a stay here.

    positive:

    Enjoyable breakfast

    The quality of the free breakfast has impressed guests. The choice of food is fairly varied and it is found to be nicely presented. The only thing that some guests would have changed is the serving time, as business guests have felt that it kicked off a little too late.

    positive:

    Friendly service from staff

    Although guests have had the occasional spat with management, the overall opinion of the service here is a good one. The front desk staff seems to have things running smoothly and any requests appear to be handled promptly.


    Negative Reviews

    negative:

    Some maintenance issues

    Guests have reported some minor maintenance issues in the rooms or, more specifically, in the bathrooms where slow-running and draining water appear to be fairly regular problems.

    negative:

    Small pool

    Previous guests have enjoyed the pool but do tend to find it on the small side. Unsurprisingly, it’s popular with children so has the potential to become too crowded to use during busier periods at the hotel.

    negative:

    Occasional complaints of noise

    Noise doesn’t appear to be a significant issue but guests have noticed that when other guests get a little rowdy, the staff hasn’t been all that quick to resolve the issue. There are designated quiet hours here but it seems that not everyone choose to adhere to them.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Non-smoking rooms
    7. Snack bar
    8. WiFi in public areas
    9. Fax/Modem access
    10. Free WiFi (public areas)
    11. Housekeeping
    12. Free WiFi
    13. Breakfast
    14. Hand sanitizer provided
    15. Masks provided
    16. Safe distance
    17. Response protocol
    18. Online check-in/check-out
    19. New safety protocols
    20. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Openable windows
    2. Television
    3. Central heating
    4. Air conditioning
    5. Satellite TV
    6. Cable TV
    7. WiFi
    8. Microwave
    9. Fridge
    10. Free WiFi (rooms)
    11. Coffee machine
    Sports facilities
    1. Fitness

    Contact

    3098 Elm Point Industrial Drive,  63301,  Saint Charles,  USA
    Telephone: +1(636)7576100 | Fax: +1(636)7576200

    Frequently Asked Questions about Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel

    • Is there a pool area at Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel?

      No, Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel?

      No, Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel doesn’t allow pets.

    • Is parking available at Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel?

      Yes, Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel provides Accessible parking for guests.

    • Where is Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel located?

      Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel is located in 3098 Elm Point Industrial Drive, 63301, Saint Charles, USA.

    • Which popular attractions are close to Holiday Inn Express Hotel & Suites St. Charles, an IHG Hotel?

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