Holiday Inn Express Hotel & Suites Miami - Hialeah, an IHG Hotel (Hialeah, USA)

Guests felt the staff members gave excellent, considerate service that was memorable enough to be mentioned favorably in reviews. Many guests even mentioned certain workers by name and said they were extremely welcoming and helpful. No matter how long you stay here, expect solid service.

Some guests were not expecting very much from the breakfast here since it's free, but turned up to see what was offered and were pleasantly surprised. You'll find a wide variety of choices, and although they are the same from day to day, they taste good, and the buffet containers are well stocked.

Guests appreciated how this hotel is not far from restaurants, and they frequently said the hotel was not far from where they needed to go. When staying here, you won't likely have to do a lot of driving to reach your destination.

Frequently, guests said the elevators were not working. Sometimes, guests who stayed for multiple days said the elevators did not work for their entire stays. If you have trouble with stairs, it's a good idea to request a ground-level room.

Although guests were usually able to connect to the Wi-Fi, they found the service speed was very sluggish. If you just need to check e-mail, it'll probably be okay, but you may experience some frustrations when trying to connect for business purposes.

Guests noted their rooms sometimes smelled musty or moldy. Although the odors were usually not strong enough to be extremely bothersome, guests still said the smells were hard to ignore. If you have allergies that are aggravated by smells, this property may pose problems.