Holiday Inn Express Hotel & Suites Albuquerque Airport, an IHG Hotel (Albuquerque, USA)

Guests widely describe the hotel's entire staff as friendly, accommodating, and professional. Many give the complimentary breakfast high marks for variety and presentation, noting that the fresh fruit, water, and coffee are available all day in the lobby, with fresh baked cookies in the afternoon and evening.

The guest rooms are generally described as very clean, modern, and spacious. Families of five fit comfortably in rooms with two beds, and appreciate having the microwave and mini fridge. Tired travelers rave about the comfortable beds with a choice of firm and soft pillows. The indoor pool is well maintained and popular with young guests.

Guests with a flight to catch love the free shuttle to the airport, noting that the trip takes about three minutes and the drivers are cheerful and polite at any hour. There are several restaurants in walking distance, and drivers can easily access either I-25 or I-40 for a quick commute to most of the city's attractions, including the historic Old Town, Albuquerque Biological Park, and the Balloon Fiesta.

Though most guests enjoy a quiet night, a few light sleepers have noted the sound insulation between floors could be better. Some guests in rooms near the pool were disturbed by the sound of kids in the hallways, as well.

Most guests find something to like at the complimentary breakfast buffet, and note the dining area is large and sunny. Others describe the food as "just average" or found the staff took too long to restock popular items.

Though the majority of guests find their rooms clean and fresh, an unlucky few have reported dusty surfaces, streaky mirrors, or similar issues.