Positive Reviews
positive:
Excellent value for money.
Guests widely consider the Holiday Inn Express Dusseldorf - City Nord to provide excellent value for money, as Wi-Fi and a good continental breakfast are included in the affordable nightly rates for the reportedly very clean, comfortable rooms. There are
positive:
Convenient location.
Though the location is not exactly scenic, the hotel is exceptionally well connected by the S-Bahn to both the airport and Old Town, allowing guests to quickly and simply reach either destination. It is as well connected by the U-Bahn, and the taxis are a
positive:
Cheerful, helpful staff.
Guests give high marks to the front desk staff for their friendly and professional service, often noting that they go "above and beyond" to make their stay as comfortable and stress-free as possible. Those worried about encountering a language barrier are
Negative Reviews
negative:
Cosy bathrooms...
More than a few guests have commented on the small bathrooms, and note that the bedrooms, in keeping with the hotel's three star rating, are also not overly large but are efficiently arranged and comfortable. The views of the parking lot and 24-hour McDon
negative:
Smoking rooms...
A few non-smoking guests who were accidentally assigned smoking rooms were quick to request a change, and a smaller number were disappointed to find the hotel fully booked and nothing could be done. Be careful to state your preference if you are using a t
negative:
Nobody's perfect...
While most are pleased with the customer service, a smaller group felt their concerns with the rooms were not addressed as effectively as they had hoped.