About Holiday Inn El Paso Airport, an IHG Hotel
When staying at the Holiday Inn El Paso Airport, guests can avail of a free 24-hour shuttle and enjoy warm, attentive service from hotel employees.
All rooms at the Holiday Inn El Paso Airport are air conditioned and have free Wi-Fi. The bathrooms are stocked with free toiletries and have shower/tub combinations. Free newspapers are delivered to the rooms, and guests also get the obvious convenience of having a coffee maker, refrigerator and microwave, plus in-room safes.
This property has a fitness center, plus an outdoor pool. There are also self-service laundry facilities, and guests can request dry cleaning services.
Guests can get breakfast, dinner and specialty beverages at Burger Theory. There are also off-site restaurants in the vicinity.
About eight miles from the University of Texas at El Paso, this property is five miles from the El Paso Convention and Visitor Bureau. The airport is approximately two miles away.
Positive Reviews
positive:
A Fantastic Burger Restaurant
Guests raved about the food and service at the hotel's hamburger restaurant. They said it was a very family-friendly option, and that the service was efficient, but not hurried. Be sure to stop here if you want a tasty meal or two during your stay.
positive:
The Staff Truly Care
Many comments reflected the opinion that the staff members genuinely care about doing anything in their power to ensure guests have good stays. No matter what you need assistance with, expect the staff to address needs cheerfully and resolve issues as completely as possible.
positive:
Very Comfy and Clean Rooms
The accommodations here should provide at least most of the creature comforts you need to have good stays. Furthermore, thanks to an attentive housekeeping staff, you can anticipate your room being very clean, and staying that way for as long as you remain a guest at the hotel.
Negative Reviews
negative:
Some Guests Said They'd Not Stay Loyal
Even when guests had generally good experiences here, some said they felt other hotels in the area offered better values, or more amenities for around the same price. As a result, those individuals sometimes admitted they'd be open to going to those alternative options rather than staying loyal to this property.
negative:
Soundproofing Isn't Adequate
Because of sounds from passing highway traffic, plus footsteps from guests in upper-level rooms, some guests said they were kept awake. Since the soundproofing at this hotel is probably not as good as it should be, you may want to plan to sleep while wearing earplugs.
negative:
Bad Smells in the Bathrooms
Guests sometimes said their bathrooms were characterized by stinky smells. There were a few comments that the issue might be due to what appears to be poor ventilation in the bathroom area.