Positive Reviews
positive:
Family friendly fun.
Guests loved that there was so much for both adults and kids to do. From racquetball and tennis, to movie nights, activities like scavenger hunts, and a kids club with sessions to keep the little ones occupied, guests gave two thumbs up for never being bored.
positive:
Above average amenities.
Guests enjoyed the extra touches found throughout the property. Saunas and BBQ grills on the rooftop were a real bonus, as were the TVs with extended cable, sunken tubs and specialty mattresses. The little things like a humidifier and extra blankets also ended up making a big difference.
positive:
Facilities up to par.
Everything was in place for a pleasant experience at the pool, gym and hot tubs. Well equipped and maintained, guests liked spending time in these areas relaxing or working on their exercise routine.
Negative Reviews
negative:
Dated at times.
There is a range of accommodation at The Ridge Tahoe, and some guests said that it would be wise to ask about the condition of rooms. A few said that the outside of the hotel looked better than the inside, and some rooms may have been upgraded while others are still waiting for their turn.
negative:
Service could be better.
A slow check-in process was mentioned by several guests who said that when check-in time rolled around, there was inevitably a long line with not enough staff. Guests who couldn't wait to start their vacation were sometimes frustrated.
negative:
Hot in the summer.
Air-conditioning was noticeably absent for some guests visiting in the summer, and while windows opened, this wasn't always effective in dealing with the heat.