Holiday Inn Brooklyn Downtown, an IHG Hotel (Brooklyn, USA)

Reviews often make mention of the fine location of this hotel in relation to several attractions including all the boroughs of New York, the Barclays Arena, several restaurants as well as subway stations allowing for easy access to even more famous attractions.

Guests appreciate the new and contemporary feel of this hotel. Having been developed and renovated in 2016, furnishings are all modern and up-to-date so guests are offered a state of the art experience from the decor to the in-room amenities which has made a large, positive difference.

The hotel staff at this hotel are often the subject of positive reviews. From calling a cab to the hotel front door to suggesting a restaurant or attraction nearby, the friendliness and enthusiasm of staff at this hotel does not go unnoticed by guests.

The newly established rooms at this hotel do feel as though they are more susceptible to noise than normal. Slamming doors can be heard from rooms far away and walls are thin enough to allow neighbouring guests' conversations to make their way to other guests.

Since this hotel is rather new, guests have often run into administration issues that have arose due to the fault of this hotel. Issues such as rooms not being ready in time, the pool area being under construction and general confusion when problems occur have all come up and have not always been dealt with in the best way. Experience could certainly help in this regard.

So far, no further recent negative opinion has been expressed by guests about this hotel.