Holiday Inn Birmingham North - Cannock, an IHG Hotel (Cannock, United Kingdom)

Most guests give the reception staff rave reviews for their personable and professional customer service, noting that "nothing is too much trouble" for them. The wait staff and housekeeping team also receive high marks for their services, and several guests comment on their genuine smiles and friendly conversation.

Most guests describe the rooms as light and airy, with plenty of space and large windows that offer great views of the surrounding area as well as effective blackout curtains for a good night's rest. The decor is modern and well maintained. Most guests find the beds very comfortable, and enjoy waking up to the ample full English breakfast buffet.

Guests widely consider the Ramada Birmingham North Cannock to provide very good value for money, with Wi-Fi and parking included in the affordable nightly rates, as well as reasonably priced dining options on site.

Many guests note that while the wait staff is very pleasant, many also note that the service is a bit slow, and some members may need additional training. The restaurant gets mixed reviews, leading some guests to wonder whether there are multiple chefs with varying degrees of skill in the kitchen.

The Sky Bar on the hotel's top floor is frequently reserved for private parties, a great disappointment for those who had been looking forward to the sunset view; the Brasserie Restaurant offers a less inspiring look-out on the car park. Some guests were particularly disappointed not to receive advance warning of these bookings, and were embarrassed to be turned away at the door.

Though most guests are pleased with the condition of their rooms, a smaller group had unfortunate oversights to report.