Hera Hotel (Athens, Greece)

Hera Hotel's staff could have not been more helpful. They provided many of the guests' needs without the guests asking them. All of the guests' questions have been clearly answered. Moreover, the service is like a personal approach and the guests wanted to come back because of it.

Being in a room with a private balcony is perfect. Guests had to pay extra for it but they said it was definitely worth it. They got to witness various views of the gorgeous Acropolis, especially when the city lights are turned on. Moreover, the rooms on the fifth floor have the best views.

A lot of guests loved the restaurant. Having a roof garden restaurant was fantastic for most guests. There are many options and the food is delectable. For the guests, a lot of skill had been exerted to create the wonderful dishes.

Some of the guests had to wait to check-in properly because the staff said that there rooms were being prepared. However, the guests' disappointment went away the moment they saw the gorgeous rooms. Moreover, the staff sincerely apologized for the delays.

There were ants near the bed and desks. However, they were not many and not harmful too. Moreover, the staff is efficient in getting rid of them and spraying insect repellants. Guests could ask for extra repellants in case the ants come back.

Some of the carpets were dusty and stained. The curtains were a bit dirty at times too. However, when the guests raised their concerns to the staff, they immediately provided replacements or cleaned the rooms again.