Haven Waters Motel & Apartments (Laurieton, Australia)

If you're looking for a quiet and comfortable stay, you will get exactly that as the property is set in a very tranquil environment. Major attractions such as the beach and the river are easily reachable. Guests enjoyed their stay as the days and nights were peaceful with almost no disturbance at all.

Majority of the guests were really pleased with the condition of their rooms. Cleanliness was well observed throughout the spacious and well appointed rooms. Moreover, the beds were very comfortable and with the finest beddings provided. The comfort levels of the beds were very satisfying.

Guests really admired the openness and kindness of the staff. Their readiness to help was very praiseworthy as they took guests' concerns seriously and handling them in a professional manner. Furthermore, the hosts are very helpful and their good familiarity of the area proved to be helpful to guests.

The thin walls of the apartments make it is possible to hear the goings on in the other rooms. Slamming of doors is among the common disturbances to guests. A number of guests felt that room soundproofing needed to be improved.

Accessing the hotel's internet connection can be quite annoying as the signal keeps dropping. According to a number of guests, the signal also was very weak in the guestrooms and almost missing in other areas.

Some issues among the shortlist of complaints reported by guests include noisy water pipes and some shower taps that need replacing. Most guests found their stay quite pleasing.