Positive Reviews
positive:
Lovely hotel with charming ambiance.
If you are looking for a unique and quiet place to stay during your next holiday, this may be a good hotel choice. There were many positive remarks about the hotel's grandeur and old-world charm. Many guests appreciated the older, more traditional style, and said they found the atmosphere to be quite lovely, relaxing and quiet, with a lot of history.
positive:
Welcoming and friendly staff.
If customer service is high on your list of importance, you will be happy to note that there were also favourable remarks about customer service and the friendly and welcoming attitudes of staff members.
positive:
A few other pluses.
People said they appreciated having access to good Wi-Fi services as well as good breakfast options on-site. One of the highlights for many guests was the high tea available daily during set times - people seemed to really enjoy the event.
Negative Reviews
negative:
Could use a touch of TLC and updating.
Though many people appreciated the older ambiance of the hotel, there were limited remarks about the property being in need of some updating. A few of the issues cited included older and sagging mattresses, general upgrading and poor lighting in some of the rooms.
negative:
Parking may be problematic for some.
It was also mentioned that the parking lot is a bit far from the main hotel entrance, which could prove to be troublesome for people carrying around a lot of luggage or those guests with mobility issues.
negative:
May not be the most budget-friendly.
A few guests said that they felt the cost of a night's stay was too pricey for what was offered.