Positive Reviews
positive:
Exquisite romantic getaway package
Many guests love the romantic getaway package, which includes a bottle of champagne and chocolate truffles that are complimentary. Others add that the stay in the deluxe room includes complimentary L'Occitane en Provence amenities, as well as fresh flowers and turndown service.
positive:
Beautiful setting
Several guests mention that the area is dotted with charming wineries, lavender farms, horse ranches, and oak-studded hillsides. Others add that the lush vineyards, fruit orchards, and spectacular views of the surrounding mountain range, is breathtaking, and love the vintage township of Santa Ynez with its period-style false-front building facades housing shops, saloons, and feed stores.
positive:
Spectacular rooms
Many guests love the Victorian-style décor and the antique wrought iron king-sized bed, and appreciate the spacious bathtub. Others add that the rooms have luxury European linens, working fireplaces, balconies, and patios, and love the over-sized marble bathrooms, steam shower units with heated tile floors, and whirlpool tubs.
Negative Reviews
negative:
Limited access for disabled
Some guests mention that the property is spread across two floors, and mobility can be challenging for the disabled. Others add that the property is old, and accessibility is limited, but appreciate that the staff are helpful in assisting handicapped guests.
negative:
Weak Wi-Fi signals in room
A handful of guests comment that Wi-Fi signals in the rooms are weak, but mention that signals are strong in common areas and the lobby. Others add that Internet speed is fast when connected, and appreciate that staff resolve connectivity issues promptly.
negative:
Noise in rooms
Some guests mention that the room walls are thin, and the noise from the use of landscape equipment in the morning is audible inside. Others add that the manager is helpful and ensures that yard work is delayed in the mornings upon guest request.