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    Guesthouse The Black Swan - The Inn Collection Group (Helmsley, United Kingdom)

    Guesthouse The Black Swan - The Inn Collection Group (Helmsley, United Kingdom)

    About The Black Swan - The Inn Collection Group

    Top amenities

    • Free WiFi
    • Parking
    • TV / Entertainment
    • Hairdryer
    • Non-smoking rooms

    Rating overview

    8.5
    trivago Rating Index® based on 3490  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  9.3 / 10
    • RoomsVery good  8.2 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    A Uniquely Lavish Experience.

    This locale offers a distinctive experience for luxury without the slightest air of grandiosity. Roaring log fires will greet you upon any winter day's arrival, rooms are spacious and cosy, and the adjacent town is a friendly oasis of markets and pubs.  The gardens are superb as is the inviting Tea Room, and a leisurely stroll through the afternoon art gallery is an unexpected treat. 

    positive:

    Phenomenal Dining.

    This hotel's dining experience should not be skipped.   Once the art gallery transforms into the evening's Gallery Restaurant, you'll be guaranteed a meal to remember. Afternoon tea packs an equal punch for tea (and sometimes champagne) lovers.  Decor in all common areas is stunning.  Don't forget to have a drink when you return to the hotel after the day's adventures - the bar is absolutely charming.   Significantly above average on quality, presentation and service in all venues.

    positive:

    Attentive Staff.

    Helpful and friendly, they will welcome you warmly and go out of their way to add plenty of special touches to your stay.  Excellent from arrival to departure.


    Negative Reviews

    negative:

    Refurb, Please.

    Some rooms may have been missed on the upgrade list thus far, so ask for a recently renovated unit if there is one available.  Otherwise, you may experience a lull in the magic of this hotel.  Tired, outdated decor, chipped paint on fixtures, small and overly worn mattresses,  poor ventilation, dirty basins and inefficient plumbing.

    negative:

    Dog-sized Disappointments.

    If you aren't a dog lover, you may resent the canines in residence during your stay, as they can be quite vocal. Also, some portion sizes on meals may seem small compared to expectations. In addition, prices on various packages may seem expensive - get clarity on everything included upon booking.

    negative:

    Good Luck Parking.

    You may find a spot easily; you may not.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Parking
    3. Porter service
    4. Pets allowed
    5. Hotel bar
    6. Conference rooms
    7. Non-smoking rooms
    8. Restaurant
    9. WiFi in public areas
    10. 24-hour room service
    11. Shoe cleaning
    12. Free WiFi (public areas)
    13. Late check out
    14. Luggage storage
    15. Daily housekeeping
    16. Housekeeping
    17. Free WiFi
    18. Breakfast
    19. Safe distance
    20. Response protocol
    21. New safety protocols
    22. Cashless payment
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Satellite TV
    9. Desk
    10. Cable TV
    11. WiFi
    12. Hypoallergenic bedding
    13. Free WiFi (rooms)
    14. Coffee machine
    15. Flatscreen TV
    Accessibility
    1. Accessible parking
    Theme / Type
    1. Boutique hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    Market Place,  YO62 5BJ,  Helmsley,  United Kingdom
    Telephone: +44(01439)770466 | 

    Frequently Asked Questions about The Black Swan - The Inn Collection Group

    • Is there a pool area at The Black Swan - The Inn Collection Group?

      No, The Black Swan - The Inn Collection Group doesn’t offer pool areas.

    • Are pets allowed at The Black Swan - The Inn Collection Group?

      Yes, The Black Swan - The Inn Collection Group has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Black Swan - The Inn Collection Group?

      Yes, The Black Swan - The Inn Collection Group provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Black Swan - The Inn Collection Group?

      Check-in at The Black Swan - The Inn Collection Group is available from: . Check-out time is by .

    • Where is The Black Swan - The Inn Collection Group located?

      The Black Swan - The Inn Collection Group is located in Market Place, YO62 5BJ, Helmsley, United Kingdom.

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