Positive Reviews
positive:
Personality plus.
Guests liked the outdoorsy vibe of the Stage Coach Inn, complete with lobby taxidermy featuring local wildlife. The character-filled hotel suited the West Yellowstone location well according to guests, and many commented on the unique decor. .
positive:
Easy to get to main attractions.
You might want to leave the car in the heated underground parking for a stroll around town. For a different mode of transportation, bicycles are for rent near the hotel. If you are heading out to see Old Faithful, it is a 40-minute drive. Overall, guests were happy with the proximity to sight-seeing. .
positive:
New swimming pool.
A brand new family-friendly pool and sauna is great for sore muscles after exploring the sights. Guests were happy with the large size, warm water temperature and well-maintained area. .
Negative Reviews
negative:
Might be in need of a facelift.
While some rooms appear to have been slightly upgraded, parts of the hotel are showing its age. Some guests recommended a room overhaul for the Stage Coach Inn, in order to stay competitive. Worn carpet and older furnishings were causing the hotel to lose some of its charm. .
negative:
Service not up to par.
Rude staff members were a drag for guests hoping for a friendly smile. While many guests did experience great service, others seemed to encounter staff who were having a bad day. .
negative:
Unreliable Wi-Fi.
Many guests were left feeling like they were truly in the wilderness with the slow or non-existent Internet connection. While some guests expressed satisfaction with the Wi-Fi, others were not pleased with the wait.