Positive Reviews
positive:
Perfect Location
Hall
Chiado is centrally located with river, Bica district, concert hall and
shopping places close by. If you want to eat out and savour a variety of
delicacies, then many restaurants are located within walking distance. Public
transport is also easily accessible from the hotel. Cantina do Avillez and Tartine are some
of the restaurants recommended by guests.
positive:
Clean and Comfortable Rooms
The rooms have been well-maintained, clean and very comfortable.
Well-furnished with modern interiors, the rooms are spacious and are loved by
guests for a peaceful stay. The shower area is also spacious, which adds to the
overall comfort.
positive:
Responsive Staff
Though the hotel lacks a proper reception, the staff is very responsive
and helpful via email and over phone. No issues are faced and everything is handled
promptly and efficiently by the guests. Also, small gestures by the staff like
giving chocolates on Valentine's Day or making restaurant recommendations helps
in making the stay memorable.
Negative Reviews
negative:
Bad Sound Insulation
Some
guests reported that the walls are thin and sound insulation is poor because of
which noise from outside disturbs at night. The street is a little noisy, which
can cause some disturbance. However, most of the guests did not face any such
issue.
negative:
Lighting Could Have been Better
The
lighting in rooms could have been better, as a few guests felt that it was
quite dark during daytime.
negative:
Lack of a Proper Reception
Though the staff is always there to help you over phone and owner's shop is located next door, some guests felt that a reception would have added a personal touch and would have made them feel secure.