Guesthouse Comfort Inn Lehigh Valley West (Allentown, USA)

Guests find Comfort Inn Lehigh Valley West to be very conveniently located just off Interstate 78 offering an easy on/off access to highway, making it an excellent choice for a stopover for travelers. Many tourist attractions are also located nearby.

The staff at Comfort Inn Lehigh Valley West is very helpful and provided assistance in every possible way to the guests. From ensuring a quick check-in and check-out to helping with recommendations on nearby areas to solving any room issue, everything is handled promptly by the efficient staff.

The guests were happy with the hotel facilities. From providing breakfast to a nice bar/lounge, free Wi-Fi and an exercise room, the hotel has tried to include every facility for guests’ convenience.

Many guests felt that the facilities, decor and building is tired and dated and in dire need of upgrade. The rooms are a run-down and looks dated with a lot of lacking facilities and unpleasant smell which turned off a few guests.

Although the rooms are a good in size there are a lot of repair issues, according to some travelers. Few issues reported by guests are uncomfortable beds, old and stained carpets, musty smell in rooms, worn out furniture, etc.

Many guests complained that the hotel bathrooms are in urgent need of an upgrade. The bathtubs are old and unclean, water temperature is not good and drains also did not work properly in some rooms.