Guesthouse Comfort Inn Lancaster at Rockvale (Lancaster, USA)

All staffs are helpful when it comes to ensuring that guests are comfortable during their stay. They are always on the go in serving the guests, and they immediately respond to different complaints and emergencies.

Free daily breakfast is served in the bright breakfast area. The food served is ensured to be freshly made and they see to it that there's always something for everyone. The great selection, coupled with an equally great taste allows guests to start their day right.

Holiday Inn Express Lancaster - Rockvale Outlets is located just a few minutes' walk from the area's world-class shopping district. This makes the hotel a perfect base for guests who are fond of shopping for items from major international brands. Additionally, everything that the guests may want or need is just an arm's reach away.

The hotel's amenities are already showing signs of age. Some furniture are already a bit dated, while the paint on some walls is already starting to chip off. Updating these facilities to meet with today's standards will definitely ensure better guests' satisfaction in the future.

Most of the rooms are kept clean by the housekeeping staff. However, some guests have complained of issues with bugs, and problems with stained towels and linen. Such problems with cleanliness though, were addressed immediately upon notification.

The walls in the hotel rooms are paper-thin, so to speak. Thus, noise from neighboring rooms can easily enter into yours and cause inconvenience. This is particularly troublesome for those who are very sensitive to noise, and for those who are light sleepers.