Positive Reviews
positive:
Little India location.
Guests love the central location of Cocoa Mews, since it's in a bustling location full of attractions, shopping streets, and restaurants, all within easy walking distance. Plus, you'll be close to major transport links, including bus routes and the ferry.
positive:
Friendly staff.
Staff are very friendly and helpful, according to guests. Thoughtful touches, like free maps, are provided when you arrive, and staff will take the time to point out good things to see and do nearby, to help you orient yourself and make the most of Georgetown.
positive:
Good value for money.
With freebies like WiFi and refreshments thrown in, as well as the great location, most guests say that this guesthouse offers great value for money. If you're looking for a cheap base in a central Georgetown spot, with all the basic amenities, Cocoa Mews is a good choice.
Negative Reviews
negative:
Basic rooms.
The accommodation is rather basic, according to guests, so don't go expecting anything fancy. Some rooms don't even have windows, which can make it a bit claustrophobic, especially if you like natural light, and the beds probably aren't the most comfortable you'll ever sleep on.
negative:
Bathrooms far from upper floors.
Guests say that the trek to the showers and toilets can be a bit much if you're on one of the higher floors, since they're all located on the ground floor. It's a real pain if you forget your toothbrush or shower gel, so you have to prepare well.
negative:
Cleaning issues.
The cleaning standards at Cocoa Mews are somewhat dubious, with some guests saying that bedding didn't appear to have been changed after the last guest, and others have reported bed bug bites. It seems to be luck of the draw, and staff should be quick to act if you need clean sheets.