Guesthouse Best Western Staunton Inn (Staunton, USA)

Guests are pleasantly surprised by how clean and comfortable this hotel is. The rooms, in particular, seem to be of a good standard. They're found to be in great shape - nicely decorated with comfortable beds and an impressive selection of included amenities.

Reviews indicate that the freebies at this hotel - such as the hot breakfast and on-site parking - add value to your stay, especially since guests are positive about the standard of each of them. Guests are also appreciative of the well-maintained pool.

The staff make a great impression on guests, who often describe the customer service as friendly and accommodating. Several guests were permitted to check in early while others comment that the staff is knowledgeable about the local area and happy to share tips and recommendations.

Not all guests had a problem with the Wi-Fi and, indeed, many were happy with the speed of the service. A few others had some problems connecting to the Internet. The staff, although otherwise helpful, are limited in what they can do and seem to refer guests to a third party provider.

Although this hotel is generally described as quiet, it does appear that some of the rooms are so close to a train track that guests are disturbed by the noise of passing coal trains. Staff seem to allocate these rooms last, but it may be worth calling ahead just in case the hotel is busy.

A relatively minor complaint perhaps, but some guests do mention that they found there were too few electrical sockets in the rooms. This can be a source of frustration if you want to charge multiple devices.