Positive Reviews
positive:
Good connections to central Kuala Lumpur
While not set right in central Kuala Lumpur, many found this hotel to be convenient for a number of nearby transport links, amenities that served to enable good access to the heart of Malaysia's capital. This property's proximity to Titiwangsa monorail station was noted to be particularly handy.
positive:
Spacious accommodation a plus
This property also won many fans over with the sheer size of its rooms. Despite being set well within the catchment area of central Kuala Lumpur, many were gratified to find their accommodation decidedly spacious. This point helped to raise the overall profile of this property.
positive:
A popular budget pick
Finally, this hotel also proved to be very popular with those looking for budget accommodation close to central Kuala Lumpur. Offering a reasonable comfortable hotel experience and good-sized rooms, many felt that this property offered a good compromise between location and price close to the city's core area.
Negative Reviews
negative:
Uncontrollable AC, stained sheets, smelly rooms
Whether completely broken or unable to adjust them, guests reported problems with their AC units here. This led to a number of uncomfortable stays. Also, heavily stained sheets and smelly rooms were consistent issues at this hotel.
negative:
Repetitive breakfast, early check-in fee unpopular
The morning meal here was less than impressive, with many disappointed by the repetitive offerings. Finally, those keen to check-in early were annoyed to find that this property levies a considerable fee for this service.
negative:
Poor service
There were consistent reports of guests receiving poor service and lacklustre treatment from this hotel's front-desk team. Many were disappointed and frankly taken aback by the unhelpful attitudes of staff here.