A regular feature of positive reviews, the hotel's service made a huge impression on many guests. From the moment they walked through the door, many felt welcomed and cared for by the staff. Room service also earned high marks for its attentive and quick service. Many reviewers specifically thanked certain employees for their help.
Guests were thrilled to stay in the centre of Palermo. Without any undue effort, they were able to explore the city's finest sites, as well as enjoy great meals at nearby restaurants. And, they were able to relax at night, as the hotel sits in a respectable and generally peaceful part of town.
Happy reviewers applauded the hotel's delivery when it came to Wi-Fi. Many were quick to note that the Grand Wagner offers some of the best speeds in the entire city. Without fail, they were able to connect and surf as they pleased from any corner of the hotel.
Several disappointed guests had disturbing run-ins with cockroaches during their stay. They also felt a bit put off by what they saw as old furnishings, contributing to an image of a dated establishment.
Many disappointed guests reported that the rooms they paid for at the Grand Wagner were some of the smallest that they'd ever seen. Some said that they could not even unpack their suitcases and move about freely. As a result, they were sceptical of the hotel's claim to five-star status.
Negative reviews made frequent mention of the poor breakfast quality. Many guests felt that the quantity of many food items was lacking, and many essentials were not replaced when baskets were emptied. Some criticised the hotel for the lack of fresh fruits in the breakfast spread.
No, Grand Hotel Wagner doesn’t offer pool areas.
No, Grand Hotel Wagner doesn’t allow pets.
Yes, Grand Hotel Wagner provides Parking for guests.
Check-in at Grand Hotel Wagner is available from: . Check-out time is by .
Grand Hotel Wagner is located in via Richard Wagner 2, 90139, Palermo, Italy.
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