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    Grand Hotel Melbourne (Melbourne, Australia)

    Grand Hotel Melbourne (Melbourne, Australia)

    About Grand Hotel Melbourne

    Right in the heart of Melbourne’s CBD nestles this classic hotel, Quest Grand Hotel Melbourne that is known for its luxurious self-contained apartments and five-star comfort from the Victorian Era. Equipped with cable TV, full kitchen, DVD player, work desk, laundry facility, Nespresso coffeemaker, private balcony and bathroom with Roger & Gallet bath amenities, these apartments are sure to offer guests the desired comfort. Quest Grand Hotel Melbourne boasts of an indoor pool, fitness centre, sauna, hot tub, BBQ facility and lush garden. Some of the other facilities on offer include 24-hour front desk, currency exchange, tour desk, meeting space and room service. At RAB Restaurant, guests can enjoy Australian cuisine along with a fine selection of wine. For appetisers, alcoholic and non-alcoholic drinks, guests can head to RAB Bar. Crown Casino, Docklands, Etihad Stadium and Southbank are accessible in a fifteen-minute walk from the property.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Gym

    Rating overview

    8.5
    trivago Rating Index® based on 10518  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    CBD Location- Very convenient

    The convenient location of the hotel has proved to be beneficial for visitors. As the hotel is centrally located, guests can walk and explore the nearby shopping centres, beaches and other tourist attractions along with Melbourne's business district.

    positive:

    Staff deserves special mention

    From reception to housekeeping to service, the staff at Grand Hotel Melbourne - MGallery Collection has offered incredible level of customer service and has a lot of happy guests. Past guests have mentioned that the staff went of the way in situation to assist guests with their needs that has really delighted them.

    positive:

    Give a treat to your taste buds

    You can find lots of eating options to treat your taste buds while dining at the on-site restaurant of this property. The extensive selection of cuisine, light meals, beverages and drinks has been highly appreciated by past guests.


    Negative Reviews

    negative:

    Old and Saggy beds

    As everyone has different level of comfort when it comes to beds, some guests left unsatisfied because of the old and saggy beds. Some of the past guests have expressed their discomfort by mentioning that the bed was not firm enough.

    negative:

    Constant noise of trains and people

    As mentioned by past guests, hotel rooms are noisy so you might not get to relax yourself after a tiring day. Guests had to bear constant noise from the passing trains, roadside traffic and people next-door which resulted in poor sleep.

    negative:

    Not-so traditional decor

    Grand Hotel Melbourne - MGallery Collection is in dire need of refurbishment. As mentioned by previous guests, the wall paint has started to come off. Moreover the décor and styling needs to be looked at, as the overall hotel has started to look very old and outdated.


    All amenities

    Wellness / Spa
    1. Steam room
    2. Sauna
    3. Hot tub
    4. Hydrotherapy
    Property amenities
    1. Arcade/Video games
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Indoor swimming pool
    10. Non-smoking rooms
    11. PC with internet
    12. On-site boutique shopping
    13. Deck chairs
    14. Towels at the pool
    15. Laundry service
    16. Spa
    17. WiFi in public areas
    18. Room service
    19. Doctor on site
    20. Car hire
    21. Concierge
    22. Airport shuttle
    23. Free WiFi (public areas)
    24. Pool
    25. Luggage storage
    26. Free WiFi
    27. Breakfast
    28. Kids' pool
    29. Regular disinfection
    30. Hand sanitizer provided
    31. Temperature screening
    32. Masks provided
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Cosmetic mirror
    8. Satellite TV
    9. Sitting area
    10. Safe
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Flatscreen TV
    18. Outdoor grill
    Sports facilities
    1. Golf course
    2. Fitness
    Food and beverage
    1. All inclusive (upon inquiry)
    Accessibility
    1. Accessible hotel
    2. Accessible parking
    For children
    1. Kids stay for free

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    33 Spencer Street,  3000,  Melbourne,  Australia
    Telephone: +61(3)96114567 | Fax: +61(03)96114655 | 

    Frequently Asked Questions about Grand Hotel Melbourne

    • Is there a pool area at Grand Hotel Melbourne?

      Yes, Grand Hotel Melbourne offers 1 pool area.

    • Are pets allowed at Grand Hotel Melbourne?

      No, Grand Hotel Melbourne doesn’t allow pets.

    • Is parking available at Grand Hotel Melbourne?

      Yes, Grand Hotel Melbourne provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Grand Hotel Melbourne?

      Check-in at Grand Hotel Melbourne is available from: . Check-out time is by .

    • Where is Grand Hotel Melbourne located?

      Grand Hotel Melbourne is located in 33 Spencer Street, 3000, Melbourne, Australia.

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