Most agreed the rooms had enough space to walk around and put away their belonging in the wardrobe. They also found housekeeping to be doing a good and constant job of cleaning. These two things are important to guests looking for a decent stay.
Most guests had a positive experience with staff members who spoke good English and willingly gave information of the city and things to do. They were available to help guests with their requests and made their stay easier.
Most guests enjoyed the location of the hotel, saying it is not inside Bologna’s centre but just outside of it, though this was not a problem because public transportation is readily available. You can also walk to the centre if there is no rush and enjoy
Staff members are given some poor ratings when it came to overall customer service. Guests were disappointing with various shortcomings they noticed including no assistance, lack of utensils, chaotic, unorganized, and mistaking bags or wake up calls.
The hotel’s architecture and interior design seem to have been left behind and has not changed since the 70s. The interior design gave a sense of being back in the past yet knowing there is a need for updates. The interiors are dark with fluorescent light
For those who tried to use the hotel’s Internet service, the connection was too slow to watch a video or check email. The paid Internet was a bit quicker but many expected the free service to be up to the task. Some gave up after a few times of trying to
No, Grand Hotel Elite doesn’t offer pool areas.
Yes, Grand Hotel Elite has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Grand Hotel Elite provides Parking, Accessible parking for guests.
Check-in at Grand Hotel Elite is available from: . Check-out time is by .
Grand Hotel Elite is located in Via Aurelio Saffi 36, 40131, Bologna, Italy.
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