Positive Reviews
positive:
Train Trip
If you plan on taking the Grand Canyon Railway, this hotel offers the perfect location to start off your trip, situated just off historic Route 66. Located right across from the Williams Depot, Grand Canyon Railway hotel is only two blocks from the Williams downtown and close to many shopping, dining, and sightseeing spots.
positive:
Things and Places
There's always something to do either at the hotel or around the area. The hotel offers lots of onsite activities for both kids and adults. Guests say this is a family-friendly hotel and yet also a perfect place to start off a romantic getaway.
positive:
Grand Depot Cafe
Most guests enjoyed their dining experience at Grand Depot Café. Breakfast, lunch or dinner, guests say the buffet always features a large variety in food selection, and there is something to suit every palate. Guests even add that it is definitely worth more than one visit if you want to try a bit of everything.
Negative Reviews
negative:
Wi-Fi
A few guests reported having troubles connecting to the Wi-Fi network, while others said that they could connect but the internet was so slow, it was impossible to do anything.
negative:
Random Noise
Guests say that the hotel is overall quiet but there are random details that make it noisy for those who notice details. Guest say the doors to the rooms tend to slam quite loudly, and the refrigerators tend to run with a noisy purr.
negative:
Keep Track of Time
During the holidays or on busy days, check-in may take some time. Guests report waiting for as long as an hour during Christmas season. However, most of the time, check-in is quick and easy. You may want to keep this in mind if you're planning on catching the train as part of your trip.