Positive Reviews
positive:
Hearty breakfast brings contentment.
Staying within the hotel's standards, the breakfast was hearty and in abundance, according to many guests. Guests boasted not only about the variety of good choices but that the breakfast area was always well-stocked. In addition, positive reports were given on the cleanliness of the dining areas as well as the warm and friendly dining staff. Overall, you will enjoy great hospitality.
positive:
Friendly staff makes impression on guests.
Guests have praised the staff of Auburn GuestHouse Inn for their friendly and personable customer service. Especially talked about is the front desk personnel. Guests report that the staff are attentive, helpful and efficient.
positive:
Roomy yet homey guest rooms.
Big spaces meant large living for many guests. Previous holiday-goers relished in the spacious rooms with its many amenities. Others enjoyed the freshness, cleanliness and comfort of their room. You will be delighted that the guest rooms offer more than is expected, therefore contributing to maximum comfort.
Negative Reviews
negative:
Uncomfortable mattress not ideal.
Many guests have reported that the bed mattresses were uncomfortable and detracted from the overall experience of their stay. Some say the resulting back pain from a lumpy mattress was not convenient on holiday.
negative:
Low toilet uncomfortable to use.
The toilet was too low, say some previous guests. A particular case was someone with an injury who found the low toilet an inconvenience. Otherwise, this is not something that will affect the comfort of your stay tremendously.
negative:
Noise ingress causes disruption.
Noise levels rose to disruptive volumes, report many guests. Previous guests mentioned that the constant trains and traffic passing by made a lot of noise. Additionally, guests report thin walls and noise from other rooms. What many found frustrating was the sound of water running through the night from the water pipes of the hotel.