Positive Reviews
positive:
Well-appointed, comfortable suites
Past guests agree the suites at this hotel are very appealing, spacious and complete with everything needed to enjoy a comfortable stay. Reviewers enjoyed having their own kitchen facilities, and say the separate sitting areas are great for relaxing and the bathrooms are large in comparison with most hotels.
positive:
Beautiful grounds a hit
Many reviewers mention the tropical courtyards and gardens at the hotel, saying they add another dimension to the accommodation and provide a peaceful setting in which to relax and unwind after exploring the city.
positive:
Convenient location in a safe area
The location of this hotel is undisputedly convenient, with a situation in the French Quarter within easy walking distance of major points of interest such as Bourbon Street and the Mississippi River. Reviewers also say they felt safe even when walking in the neighborhood late at night.
Negative Reviews
negative:
Could use an update
Some reviewers felt that, while they enjoyed their stay overall and were mostly complimentary about the rooms, there were aspects of the hotel that could be improved. Some comment on the bathrooms, saying they could use a remodel, while others had problems with the older fittings and appliances in their rooms.
negative:
Expensive add-ons
Some reviewers were unhappy with the cost of add-ons at this hotel, such as parking and late check out.
negative:
Small elevator a problem for some
Several reviewers mention that the hotel's elevator is very small, which seems to be an issue for some. A small number of past guests go so far as to recommend staying on the ground floor to avoid the elevator.