Positive Reviews
positive:
Great Location and Views
The hotel is downtown, directly on Lady Bird Lake, offering fabulous city and lake views. Guests say rooms on higher levels offer the best vista, but every room here boasts a view. The hotel is within walking distance of Congress Avenue shops, nightlife, and restaurants. For nightlife, the 6th Street entertainment district is nearby and the Congress Avenue Bridge, home to a bat colony, is a 10-minute walk.
positive:
The S'mores and More
The hotel and restaurant feature a weekend s'mores roast on the back lawn. Guests love the fun, unexpected touches here like live music on the lawn, cocktail specials and unique treats for kids. Guests say the staff here is professional and accommodating and they try to make things fun, especially with families and kids.
positive:
Steps to Hiking/Biking Trails
Walk outside the hotel and you're lakeside and steps to hiking and biking trails with gorgeous views. Bicycle rentals are available nearby and you can even arrange for a picnic basket!
Negative Reviews
negative:
Not as Luxurious as Other Four Seasons
Guests say the hotel and rooms aren't quite as luxurious as other Four Seasons properties. Bathrooms aren't tiled and there aren't double sinks in all rooms. Tubs aren't standard either.
negative:
No Coffee Maker or Balcony Furniture
Rooms here don't have coffee maker s but complimentary coffee is served in the lobby each morning and room service is available 24-hours a day. Some guests are disappointed terraces aren't furnished for guests to sit outside and enjoy the views from their room.
negative:
Time for a Refresh
Guests say the hotel is beautiful with a casual vibe and a calming color palette, but some say the décor, especially in the rooms, seems a little dated and could use some refreshing.