About Florida Al Souq Hotel
Located just steps from the Old Town’s lively Naif Souq, Flora Al Souq is a two-star budget hotel with contemporary décor and a large on-site restaurant, the Al Souq Uzbek.
The 80 rooms have been carefully decorated and furnished. They feature wood flooring, large flat-screen TVs with satellite channels, free Wi-Fi, and a convenient mini-fridge.
Those on airport layovers are well served, with an airport shuttle from nearby Dubai Airport available and reception staff on duty around the clock to check in guests at any hour.
A buffet breakfast is available in the spacious restaurant on the ground floor. It also serves lunch and dinner, with Russian and Continental cuisine featuring strongly on the menu.
Flora Al Souq is right in the centre of the city’s historic trading quarter and benefits from a number of markets nearby, not least of which is the Gold Souq. It is less than a 10-minute walk away and is well worth a visit for its incredible gold jewellery.
Positive Reviews
positive:
Good customer service
Customer service levels are regularly described as very good by numerous reviews. Guests enjoy the friendly and helpful nature of the staff and appreciate the amount of services they can provide and book. Staff are also said to be very accommodating and flexible with guest arrangements such as late check-outs or room changes.
positive:
Close to metro station
Bayinas Square metro station is just a few minutes walk from this property and provides access to Dubai's transport network. Guests appreciate this close link and state it is very convenient and time-saving during their stay in Dubai.
positive:
Satisfying breakfast
Breakfast is offered in the form of a buffet each morning and it receives frequent positive feedback for its quality. Reviews also state that there is a good variety on offer and feel that it offers good value for money. As a result, the breakfast is a highlight for many guests.
Negative Reviews
negative:
No parking on-site
The hotel does not have parking facilities on-site, something dozens of guests find to be inconvenient. There are parking options nearby but these are independent of the hotel and require guests to walk from the property to reach their car. These car parks charge and guests would prefer a free parking option.
negative:
Difficulty finding the property
Several guests have mentioned having difficulty finding the property when first arriving. There are also many reports of taxi drivers not knowing where the hotel is and as a consequence guests are delayed arriving.
negative:
Having to leave passports at reception
It appears that this hotel requests to keep hold of guest's passports during their stay at the hotel as a guarantee until they check out. Reviews state this to be very inconvenient and do not enjoy leaving their passport in the possession of the hotel.