Executive Plaza Hotel (Manila, Philippines)

Travellers regularly complimented this property on its location. Guests from all over the world thought that the proximity to attractions like the Baywalk, coupled with the many restaurants in the area, made this hotel a convenient choice.

Many satisfied reviewers said that the rooms at this hotel were very clean. In addition, guests were often pleasantly surprised to find that their rooms were significantly larger than they had expected. This allowed those who were weary from travelling or admiring Manila to feel truly relaxed in their accommodation.

Satisfied guests often pointed out that the Wi-Fi connexion at this hotel is surprisingly fast. Those who needed to research their destinations, plan future trips, or communicate with the home front had no problem doing so in this hotel.

Many disappointed reviewers had complaints about this hotel's check in process. According to guests, wait times for their check-in approached an hour, and the paperwork was not handled professionally. For many, this fact alone negated any chance of their return.

Many guests who had poor experiences with this hotel said that the staff was less than welcoming. While guests did not experience directly impolite staff members, many did report frustration when they alerted staff to issues and saw no action taken whatsoever.

Many guests said that this hotel smells far from fresh. Travellers complained about everything from paint to mildew scents in both public and private areas of the property. As a result, light sleepers and germ-sensitive guests had trouble relaxing.